Analysis and controls
Analyse – improve – adjust, then control again. This is how you can describe the work of our controlling team. Constant questioning of processes, maintenance and modernisation of the sites and their equipment, site analyses and, along with it, investments in new locations are just as much a part of this as the organisation of mystery shopping campaigns and their evaluation.
Investments
We want to continuously develop and improve. In order to achieve this, we make diverse investments in our sites and processes. Investment decisions are based on precise analysis and research. This way, we support and make strategic decisions in order to further advance reifen.com.
Sales controlling
Our controlling team takes care of all issues in our 37 branches. This includes:
- A smooth process in sales and assembly
- Perfectly functioning machines and lifting platforms
- Monitoring inventories, stock clearance
- Maintenance of the branch properties
- Allocation and monitoring of orders for repairs and maintenance
- Branch facilities and equipment
Branch offices
Competent advice from qualified employees on the subjects of tyres, rims and accessories.
Customer centre
Our customer service team is always ready to help.
Central warehouse
Our logistics centre ensures smooth delivery, even in the peak season.
Training and education
Make your career stand out right from the outset, and start it with us!
Mystery shopping
The tasks of the sales controlling team also includes organising test purchases and evaluating these. In addition, external, specially trained people buy goods from us in the shop or on site in our branches in order to test the processing and the reaction of our employees. Test calls and complaints are also simulated in this way. This enables us to keep our service level high with targeted training.